Privacy Policy

Effective Date: August 23, 2024
Last Updated: January 2026

Guest Player Connect (“Guest Player Connect,” “GPC,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Guest Player Connect, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register on our site, purchase services, or interact with Guest Player Connect, we may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors such as Stripe. Guest Player Connect does not store or retain full credit card or debit card information on its servers.)
• Child’s name, age, and skill level (provided by a parent or legal guardian for tournament participation)

1.2 Non-Personal Information

We may automatically collect non-personal information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website URLs

This information is used to analyze trends, administer the site, and improve performance and usability.

2. How We Use Your Information

2.1 Providing Services

We use the information we collect to:

• Register parents and players for tournaments and events
• Communicate important information regarding registrations, schedules, logistics, and updates
• Process payments and provide transaction confirmations
• Respond to inquiries and provide customer support
• Personalize user experience

By providing your contact information, you consent to receive transactional and informational communications related to your participation in Guest Player Connect services.

2.2 Improving Our Services

We use non-personal information to analyze site usage, improve functionality, monitor performance, and enhance overall user experience.

2.3 Marketing Communications

With your consent, we may send promotional email communications regarding upcoming tournaments, announcements, or offers. You may opt out of marketing emails at any time by using the unsubscribe link included in each email.

Guest Player Connect does not send promotional or marketing messages via SMS unless a user has explicitly opted in to receive such messages.

3. SMS Communications

Guest Player Connect may use SMS (text messaging) to communicate with parents and guardians regarding:

• Tournament registration confirmations
• Scheduling updates and logistics
• Event reminders
• Weather alerts
• Customer support responses

Phone numbers are collected only with user consent during registration or direct inquiry.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All text messaging originator opt-in data and consent will not be shared with any third parties.

Users may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP. Message frequency varies. Message and data rates may apply.

SMS consent is collected via a clearly labeled checkbox during website registration or checkout and is not bundled with acceptance of our Terms of Service or Privacy Policy.

4. How We Protect Your Information

We implement reasonable technical and organizational safeguards to protect your personal information, including:

• SSL encryption during data transmission
• Secure storage of personal data
• Restricted access to personal information, limited to authorized personnel

Payment transactions are handled by PCI-compliant third-party payment processors, and Guest Player Connect does not have access to or store full payment card details.

While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

5.1 Third-Party Service Providers

We may share personal information with trusted third-party providers who assist with operating our website and services, such as payment processors, email platforms, SMS providers, and technology vendors. These providers are contractually obligated to protect your information and use it only for authorized purposes.

5.2 Legal Requirements

We may disclose personal information if required to do so by law, regulation, legal process, or in response to valid governmental requests.

5.3 No Sale of Personal Data

Guest Player Connect does not sell, rent, or trade personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze traffic, and improve user experience. You may adjust your browser settings to disable cookies; however, some site features may not function properly if cookies are disabled.

7. Children’s Privacy

Guest Player Connect is intended for use by parents and legal guardians. We do not knowingly collect personal information directly from children under the age of 13. All information related to children is provided by a parent or legal guardian. If we become aware that personal information from a child under 13 has been collected without proper consent, we will delete it promptly.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

You have the right to access, update, correct, or request deletion of your personal information, subject to applicable legal requirements. You may exercise these rights by logging into your account or contacting us using the information below. We will respond to requests within a reasonable timeframe.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Guest Player Connect
📧 Email: help@guestplayerconnect.com
🌐 Website: https://demandforward.com